Privacy Policy
1. Introduction
Welcome to MDTrade (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mdtrade.eu (the “Site”). It also informs you about your rights under the EU General Data Protection Regulation (GDPR) and how the law protects you.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Our contact details:
Company name: MDTrade
Email: info@mdtrading.eu
Address: Danska 2263, 272 01 Kladno, Czech Republic
Phone: +420 776 008 314
2. What Data Do We Collect?
We may collect the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | First name, last name |
| Contact Data | Email address, phone number, company name, shipping/billing address |
| Technical Data | IP address, browser type and version, time zone setting, operating system |
| Usage Data | Information about how you use our website (pages visited, time spent, links clicked) |
| Marketing Data | Your preferences in receiving marketing from us |
We do not collect sensitive personal data (race, religion, health information, political opinions, etc.) through our website.
3. How Do We Collect Your Data?
You directly provide us with most of the data we collect:
- When you fill in a contact form on our website
- When you email us directly
- When you request a quote or information about our products
- When you subscribe to our newsletter (if applicable)
We may also automatically collect certain data when you visit our website through cookies and similar technologies. This includes Technical Data and Usage Data as described above.
4. Legal Basis for Processing Your Data
Under GDPR, we must have a legal basis to process your personal data. We rely on the following legal bases:
| Legal Basis | When We Use It |
|---|---|
| Consent (Article 6(1)(a)) | When you subscribe to marketing communications or agree to non-essential cookies |
| Contract performance (Article 6(1)(b)) | When we need to process your data to respond to your inquiry or provide a quote |
| Legitimate interests (Article 6(1)(f)) | To improve our website, respond to inquiries, and manage our business operations |
| Legal obligation (Article 6(1)(c)) | When we are required to retain certain records for tax or legal purposes |
5. How Do We Use Your Data?
We use your personal data for the following purposes:
- To respond to your inquiries and provide you with information about our products (paints, coatings, varnishes, primers, wood finishes, industrial coatings)
- To process requests for quotes and communicate with potential customers
- To improve our website and user experience
- To comply with legal obligations (tax, anti-fraud, etc.)
- To send you marketing communications only if you have given us explicit consent (you may opt out at any time)
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. How Long Do We Keep Your Data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
| Type of Data | Retention Period |
|---|---|
| Inquiry/contact form data | 2 years after last contact |
| Customer/quote data | 5 years (for tax and legal purposes) |
| Marketing data | Until you unsubscribe |
7. Who Do We Share Your Data With?
We may share your data with the following categories of recipients:
- Service providers who help us operate our website (e.g., hosting providers, email services). These processors act on our instructions and are bound by data processing agreements.
- Delivery and logistics partners if we need to ship products to you (only with your consent).
- Legal and regulatory authorities if required by law.
We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will implement appropriate safeguards (such as Standard Contractual Clauses) and inform you.
8. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users, remember your preferences, and help us analyse how visitors use the site.
We only set non-essential cookies (analytics) after obtaining your consent via our cookie banner.
Essential cookies that are strictly necessary for the website to function (e.g., security, session management) do not require your consent.
9. Your Rights Under GDPR
As a data subject in the EU, you have the following rights:
| Right | Description |
|---|---|
| Right to access | You can request a copy of the personal data we hold about you |
| Right to rectification | You can ask us to correct inaccurate or incomplete data |
| Right to erasure (right to be forgotten) | You can ask us to delete your data where there is no legal reason for us to keep it |
| Right to restrict processing | You can ask us to pause the processing of your data in certain circumstances |
| Right to data portability | You can request a copy of your data in a structured, machine-readable format |
| Right to object | You can object to our processing of your data based on legitimate interests |
| Right to withdraw consent | If we rely on your consent, you can withdraw it at any time |
| Right to lodge a complaint | You can complain to a supervisory authority |
To exercise any of these rights, please contact us at info@mdtrade.eu. We will respond within one month as required by law.
10. Your Right to Complain to a Supervisory Authority
For users in the Czech Republic:
- Authority: Úřad pro ochranu osobních údajů (Office for Personal Data Protection)
- Website: https://www.uoou.gov.cz
- Address: Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
MDTrade
Email: info@mdtrading.eu
Address: Danska 2263, 272 01 Kladno, Czech Republic
Phone: +420 776 008 314